Hi! I'm a live demo answering for a sample property. Ask me about the WiFi, check-in, parking or house rules, or tap a question.
For short-term rental hosts · any OTA, any language
Answers your guests in the chat they already use. No app, no link.
Whichever channel the guest wrote from, GuestHostAI reads the question, checks the facts from your own sources, your guest guide, your past messages, the documents and photos you uploaded, your booking system, and replies in the guest's own language. Drafted for you to approve at first, sent on its own once you trust it.
Any languageShadow mode firstHosted in the EU
Sample property · live demo
online · answers in English
A live, working demo, not a script. Answers are AI-generated for a sample property.
Airbnb
Booking.com
Vrbo Expedia
Agoda every OTA
Direct bookings
WhatsApp
Telegram
Airbnb
Booking.com
Vrbo Expedia
Agoda every OTA
Direct bookings
WhatsApp
Telegram
Airbnb
Booking.com
Vrbo Expedia
Agoda every OTA
Direct bookings
WhatsApp
Telegram
Airbnb
Booking.com
Vrbo Expedia
Agoda every OTA
Direct bookings
WhatsApp
Telegram
Booking systems
Smoobu today. The rest are coming.
Every channel your booking system carries comes along.
SmoobuReady now
GuestyComing
HostawayComing
LodgifyComing
HospitableComing
Beds24Coming- Yours? Tell us which
What it does
Your own material, answered in the guest's own chat.
- Answers instantly, day or nightWiFi, check-in, parking, house rules: answered the second a guest asks, even at 3am.
- Speaks your guest's languageAny language. It detects the one the guest writes in and replies in it, no setup per guest. Try it in the demo above.
- Knows your property, not a generic oneEvery answer comes from your own material and says which part it came from. It never invents a door code, and when it doesn't know, it passes the question to you.
- Stays inside the guest's own chatNo app to install, no separate link to click. The guest keeps messaging inside Airbnb, Booking.com, Vrbo, Agoda or any other OTA, exactly as before.
- And on top: WhatsApp and TelegramOne link sent to the guest opens a direct chat for their stay. Photos of the key box, the walkthrough video and the map go through there, whatever the booking site allows.
- Shadow mode first, alwaysEvery new property starts with drafts that wait for your approval. You turn on sending only once you trust it. Requests and complaints wait for you either way.
How it answers
One answer per question. You see where it came from.
Everything you connect is read into facts. When two sources say the same thing, the stronger one is used and the other is kept, switched off, with the reason. One click makes any version the live one.
Order of strength: Guest guide › Standard messages › Your added content › Facts you typed › Past guest messages › Booking system. Yours to change.
- 1Reads the question, in any language, and its tone.
- 2Finds the facts in use, in your sources, for this booking.
- 3Writes the answer, and names where it came from.
- 4Checks it, then decides, sent, held for you, or passed to you.
Try it: make another version the live one.
One fact, as the app shows it
Check-in time
3 Oct
First added, from your past guest messages
OffOff because another fact answers this: Check-in time from Guest guide.
You can come from 14:00 if the cleaner is done, just ask.
9 Oct
The version from your facts you typed
OffOff because another fact answers this: Check-in time from Guest guide.
Early check-in from 13:00 if you ask the day before.
14 Oct
The version from your guest guide
Live
Check-in is from 15:00.
today
The version from your booking system
OffOff because another fact answers this: Check-in time from Guest guide.
Check-in 15:00 to 20:00.
14 Oct
Live since 14 Oct
Stay-at-risk detection
Confident enough to answer. Careful enough to know when you should.
- It noticesA guest sounds upset, asks the same thing twice with no reply, or asks something outside what it can safely answer.
- It stops and flags youNo reply is sent by itself. You get an alert with the full context, never left to guess what happened.
- You take it from hereReply yourself from your own inbox. GuestHostAI hands the thread back the moment a human needs to be in it.
Live in minutes
Nothing to retype. It already knows your place.
Your property is already written down: in your guest guide, in your booking system, in two hundred replies you have typed by hand. GuestHostAI reads what you already have.
Step 1
Connect your booking system
Paste your Smoobu API key. It starts reading right away: your guest guide, your past guest messages, and what the booking system knows about the place, rooms, amenities, check-in times. Other booking systems are coming.
Step 2
Add what else you have
A PDF, a few photos of the tricky bits, a walkthrough video, a note. Everything is read into facts, and the same fact from two places becomes one.
Step 3
Go live in shadow mode first
It drafts every reply for your approval before it ever sends anything on its own. You turn on sending only once you trust it.
Pricing
One plan per property. Free for 14 days.
Per property, per month, before VAT. Each plan has its own cap on guest messages. Drag the slider to how chatty your guests are and the right plan lights up.
About 125 a month → Starter
Starter
Fits youA few bookings a month
9 €
/ property / month
- Up to 150 guest messages a month
- Every OTA, any language
- WhatsApp and Telegram link
- 14 days free
Growth
Busy all season
15 €
/ property / month
- Up to 300 guest messages a month
- Every OTA, any language
- WhatsApp and Telegram link
- 14 days free
Pro
Chatty guests, back-to-back stays
29 €
/ property / month
- Up to 700 guest messages a month
- Every OTA, any language
- WhatsApp and Telegram link
- 14 days free
Business
Many properties, many guests
59 €
/ property / month
- Up to 1,500 guest messages a month
- Every OTA, any language
- WhatsApp and Telegram link
- 14 days free
Prices before VAT; Stripe adds yours at checkout. Free for 14 days on one property. Five or more properties, or more than 1,500 messages on one? Talk to us and we'll work out a plan together.
FAQ
Frequently asked questions
No. GuestHostAI replies inside the same Airbnb, Booking.com, Vrbo, Agoda or other OTA conversation your guest is already using. For WhatsApp or Telegram, the guest taps one link.
Try it on your own property, free for 14 days.
Sign in with your email and a code. The first time creates your account and starts the trial. Shadow mode first: nothing is sent to a guest until you say so.